PRIVACY POLICY

 

Last updated: February 01, 2025

 

This Privacy Notice for Europag Promotion (doing business as Europag) describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at www.europag-promotion.com or any website of ours that links to this Privacy Notice.
• Engage with us in any way related to our products and services, such as sales, marketing, or events.
• Utilize our promotional products related to the paint industry, including paint stirrers, color charts, color fans, paint can openers, and wet film gauges, all of which can be customized with branding.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@europag-promotion.com.

SUMMARY OF KEY POINTS

• What personal information do we process? We process personal information depending on how you interact with us and our Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? No, we do not process sensitive personal information.
• Do we collect information from third parties? No, we do not collect information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.
• When and with whom do we share personal information? We may share information in specific situations and with specific third parties as necessary.
• How do we keep your information safe? We implement organizational and technical security measures, including encryption, secure access controls, and regular security audits, to safeguard your data. However, no electronic transmission or storage can be guaranteed to be 100% secure.
• What are your rights? Depending on your location, you may have rights regarding your personal information.
• How do you exercise your rights? You can contact us at info@europag-promotion.com or submit a data subject access request.

To learn more about how we handle your data, continue reading the full Privacy Notice below.

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for Do-Not-Track features
11. Do we make updates to this notice?
12. How can you contact us about this notice?
13. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information when you register on our Services, express interest in our products, participate in activities on our platform, or otherwise contact us. This includes:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Usernames and passwords
• Billing addresses
• Debit/credit card numbers

Information automatically collected

Some information is collected automatically when you visit our Services, including:

• Log and usage data: IP address, browser type, device information, activity logs, and system configurations.
• Device data: Computer, phone, or tablet details, location, ISP, and OS information.
• Location data: GPS and IP-based location tracking, subject to your settings.

We use cookies and similar technologies to track website interactions. For more details, visit our Cookie Notice at http://www.europag-promotion.com/cookies.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use your information to:

• Create and manage user accounts.
• Process transactions and payments.
• Improve our website and customer service.
• Send marketing and promotional communications.
• Detect security threats and prevent fraud.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your information when we have a valid legal reason, such as:

• Your consent.
• Compliance with legal obligations.
• Legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information:

• With service providers and business partners who help operate our Services.
• If required by law, such as compliance with legal processes.
• With your consent or for business transfers.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies to enhance user experience. You can manage your preferences through your browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information for as long as you maintain an account with us. If you close your account, we will delete or anonymize your data, unless a longer retention period is required by law or necessary for legitimate business purposes.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate security measures but cannot guarantee absolute security.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from individuals under 18 years old. We take measures to prevent unintentional data collection by implementing age verification processes and promptly deleting any discovered data belonging to minors.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights such as:

• The right to access, correct, or delete your data.
• The right to withdraw consent.
• The right to restrict processing.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers offer Do-Not-Track settings. At this time, we do not respond to these signals because there is no universally accepted standard for how such requests should be handled. If a standard is established in the future, we will review and update our policy accordingly.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we may update this policy from time to time. The latest version will always be available on our website.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For any questions or requests regarding this Privacy Notice, contact us at info@europag-promotion.com.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can request access, updates, or deletion of your data by contacting us at info@europag-promotion.com. We aim to respond to such requests within 30 days, depending on the complexity of the request and applicable legal obligations.

Europag Promotion
Weitmarer-Holz-Str. 54
44797 Bochum
Germany